Podcasts
Strategy
9 min
How to Run a Software Pilot Program - B2B Do’s and Don’ts
Andrew Verboncouer
Partner & CEO
Design
8 min
Elevating Your Design Team's Performance: The Power of Regular 1:1s
Breanna Clemens
Design Lead
Partner & CEO
Design Lead
Validate your idea through customer development and rapid prototyping
Keep tight feedback loops, measure customer behavior, and build the right product
Grow your product and sustain your business
Challenge the way you've always done it
A show where we go behind the scenes on what it really takes to bring a new product to market.
A podcast about the craft of creating software and effective development teams.
A podcast about building successful software. We provide actionable advice around product validation, execution, and promotion.
Insights & perspectives to help you navigate the ever changing seas.
1:30 pm
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Bring co-workers, friends, and anyone else you think would benefit from the community.
Learn what most SaaS companies get wrong and tips to set up product onboarding for success with Ramli John, author of Product Led Onboarding.
Ramli John, author of Product-Led Onboarding joined Ryan and Robert on Exploring Product to discuss key insights from his new book, break down what most SaaS companies get wrong, and share tips to set up product onboarding for success.
00:00 - Intro
01:15 - Why User Onboarding Impacts Your Startup
02:10 - Common Mistakes with User Onboarding
05:29 - Why Write Product-Led Onboarding Book
07:40 - What Does Good User Onboarding Look Like?
11:00 - What Is A Good Time To Value?
13:55 - Onboarding Is An Artform
14:50 - No Silver Bullet For Onboarding
15:20 - Good Friction Concept
16:50 - Outside vs Inside View
21:30 - Bowling Alley Framework
22:59 - Identify User Success
23:48 - Map Out User Journey
24:21 - Vet Every Step
25:20 - Straight-Line Onboarding Experience
26:13 - Determining What Is Mission Critical
35:09 - Early Adopters + User Motivation
42:17 - Case Study: Canva
52:01 - When to Reimagine Your Process
56:09 - Where Do Free Trials Fit In?
58:47 - Wrap Up
Ramli is a Toronto-based product growth marketer helping product-led businesses convert more of their free users into lifelong customers. He currently works as Managing Director at ProductLed and is the host of the podcasts: Growth Marketing Today and ProductLed Podcast.
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