This blog post was originally a talk given at Wisconsin UX. Wisconsin UX is a group of designers sharing ideas, process, challenges, and building a design community. Please take some time to check us out, or some of our recorded content.
Digital product design involves creating software based products through research methods, art, and psychology for a variety of industries and markets. Using these methods and practices allows a digital product designer to create a better experience for customers and users. Achieving outcomes through an iterative learning & design approach. The practices and skills of digital product design are always growing and evolving and can be applied to any industry or market.
There are many similarities between product design and some of the more traditional fields like industrial design or graphic design. For the remainder of this blog post we’ll be addressing graphic design as our closest comparison. We’ve seen a lot of interest locally in transitioning from graphic design to product design so we’ve tailored our talk and this blog post accordingly.
Before someone moves into digital product design, they might ask themselves:
“What skills that I already have can I use in digital product design?”
Well good news! If you’re transitioning from graphic design, almost all of the core principles still apply to product design.
Here we’re going to be looking at a few specific design principles and talk about which details are important and still apply to successful product design work.
In the product design world you’ll find you’re always thinking about alignment. This comes in the form of grids. Standard foundational grids like a 12 column grid from something like bootstrap or foundation or a strict or loose 8pt grid based on material design. You’ll also be considering how these grids and elements adjust based on screen sizes. What does my web app look like on an iPhone?
Hierarchy applies to product design just like it does in graphic arts. The way your information is displayed will help users decide what is important and help guide their eye through the design. In product design we also need to consider the interface structure, the data in the interface, and the navigation elements as all equal parts that are part of that hierarchy.
Usability in interface design is the most important thing, even sites that are not that aesthetically please need to be friendly and usable. One of the biggest concerns in today’s modern world is making sure there is good contrast and legibility and color blind friendly colors. Using tools like Stark or Contrast really help.
Color is just as important in product design as it is in any other design field. Even when designing out a minimalist style design, choosing a single color to add can really go a long way. Resources like Coolers can help you find great color combinations.
More or less padding? Just like traditional design or environment design the use of space can make your product feel cramped and overwhelming, or easier to read and digest the data that is being presented to your customers/users.
Now that we’ve gone over some of the similarities and principles that still apply to product design we’ll dive into somethings that are unique and important to consider. We’re not saying these don’t apply to other design fields, in-fact these are probably very important to all design fields.
Product designers might not always have the product in the fore front of their mind. They’re going to be thinking about the people who are going to be using it, how does it fit into their lives, what job does it fulfill for them. What is currently filling this role and how to they react to it?
As a product designer on projects you’ll be wearing multiple hats. Two of these hats are the customer advocate and the business analyst.
You’ll always have the customer advocate hat on. You’ll be the voice of the customer and will communicate their needs to your team. Using customer research and interviews you’ll be able to learn what the customers want and how they’re currently solving their problems and dealing with their frustrations.
The other hat on top of the many you’ll undoubtedly be wearing on some projects, is the business analyst role. This role will be to fully understand and digest the business case and help document out not only the how the design works, but why it works this way for the business.
These two roles can sometimes seem at odds with one another but finding that balance can help build a great product.
One of the largest aspects of product design is testing our designs and doing research. Before pushing a single pixel or sketching up a user flow we want to dive into the subject, understand what is out there in the market, what are our users already using, what are their thoughts on the process, and what would they like to see. This knowledge will not only help inform us on what our users need and want but can give us insight to problems we didn’t even know existed.
Once we’ve finished our designs then we want to test our designs. User testing is one of the most important aspects of design. With tools like Invision Studio, Adobe XD, and Figma we can create linked prototypes that are representative of what the live code could feel like. We can use this along with some carefully targeted questions to get a sense of what is working and what isn’t. We can setup users to attempt to solve objectives and watch how they react to our solution uncovering details or flows that we might not of understood before.
If you’re thinking about the transition from any design field into digital product design, we hope these points help put you on the right track. Just remember the user, and everything else should have some familiarity to you. If you’re in the Green Bay area, come check out Wisconsin UX, we’re continuing to have talks and workshops to help everyone improve in their digital product knowledge and just hang out with other designers.
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Stark - A plugin to help you design and build products that are accessible, ethical, and inclusive.
Contrast - A macOS app for quick access to WCAG color contrast ratios.
Coolers - Color schemes generator.
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