Free resource

Customer Journey Maps & User Flows - FigJam Template

A free FigJam template to help UX designers create app user flow diagrams. Take user stories and themes from UX research to create customer journey maps and app user flows.


Make UX mapping easier

Understand data architecture needs

Improve your UX design process

Examples included

Improve collaboration with development

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Billy Sweetman
Head of Design

What's inside

Customer goals and themes matrix

Understand the design problem structure by positioning user data on the intersections of of goals or themes.

Customer journey map and user flow components

The important pieces you need to just get started. As Dieter Rams likes to say, "Less, but better."

Define your app map and key actions for users

Create app flow maps to define key screens, actions, and data input needs before you waste time building the wrong UI.

Learn how to get started