UX audits to make your website more impactful

Is your website struggling to help visitors find what they are looking for or convert them into paying customers? Our website UX audits will provide you with a clear action plan to improve your website through design.

How we run UX audits for your website

Our UX audit process takes you through crucial stages, from in-depth heuristic evaluations to a detailed UX audit report. Discover and eliminate pain points, unlocking potential for higher conversions and seamless user experiences.

website ux audit discovery process graphic

Phase 1

Discovery and planning

Here we get to know the client, understanding their goals and objectives, and identifying any specific areas of focus that need to be addressed.

a laptop showing a customer interview with the website audit team

Phase 2

Research

We evaluate existing user research data and design processes. Depending on the project scope, we may also conduct interviews and usability test to gather additional insights about user needs.

a screenshot of a website ux and ui audit done by Headway

Phase 3

UX and UI audit

The audit team reviews relevant documents and diagrams related to the product design. The UX audit then takes place, helping us identify any usability issues that need to be addressed.

four sample pages of a website ux audit report from Headway

Phase 4

Final report

In this final stage, our team will provide actionable recommendations and a detailed final report. The report will include an overview of the audit process, any problems identified during the audit, and suggestions for improvement.

website design audit report preview pages laid out in a graphic

Download a website audit report sample

See what your website audit report could look like if you work with us. Go ahead, take a look around.

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What you'll leave with

You'll receive a tailored plan for web redesign, backed by a heuristic evaluation. Our expert team will guide you through every step, ensuring your website not only meets but exceeds user expectations.

User insights

Uncover valuable user insights that will revolutionize your website's user experience.

Detailed recommendation report

Receive a comprehensive report loaded with actionable recommendations to enhance your website's UX.

Clear action plan

Get a step-by-step action plan, tailored to your business, for implementing impactful UX improvements.

Here is what you can expect

client testimonial
If you have a project that lacks the internal resources to complete in your desired timeframe, Headway’s very methodical approach and highly experienced team can get you to the finish line!

Cindy Durand

Senior Director of Public Affairs at Cellcom

How we can help improve your product's user experience

We’ve created three packages to get you started. Depending on product scope and scale we can customize these to fit your needs.

3-5 days*

Express

Ideal for small projects looking for a quick, high-level insight into their user experience and user interface.
Includes:
Report with priority areas for improvement
Brief audit of the overall user flow
Content assessment
Accessibility review
Compact competitor analysis
Presentation and discussion
Timeline of recommendations
Competitor analysis
Design system and UI kit recommendations
Level of effort and execution plan
2-3 weeks*

Comprehensive

Get to know your users and gaps in your product and actionable steps to get it fixed.
Includes:
User observation session
Business and persona review
Complete product audit
Complete design system and UI kit audit
UI/UX solution recommendations
Accessibility recommendations
UX pattern recommendations
Competitor analysis
Design system and UI kit recommendations
Level of effort and execution plan
4-6 weeks*

Premium

Get to know your competitors and your users and see how you compare. Find improvements in your design process and patterns used throughout your product.
Includes:
User observation session
Business and persona review
Complete product audit
Complete design system and UI kit audit
UI/UX solution recommendations
Accessibility recommendations
UX pattern recommendations
Competitor analysis
Design system and UI kit recommendations
Level of effort and execution plan

Let's get to work

Book a free private call where we'll listen to your problems and show you how Headway's unique approach can help you reach your goals.