UX audits to make your website more impactful for your business.

Your website needs to be a powerful sales and marketing tool. Our website UX audit reports give you a clear action plan to improve your website and business metrics through design.

Companies we've worked with

How we run UX audits for your website

Our UX audit process takes you through crucial stages, from in-depth heuristic evaluations to a detailed UX audit report. Discover and eliminate pain points, unlocking potential for higher conversions and seamless user experiences.

website ux audit discovery process graphic

Phase 1

Discovery and planning

Here we get to know our clients to understand your business goals, and objectives. Identifying any specific areas of focus that need to be addressed.

a laptop showing a customer interview with the website audit team

Phase 2

Research

We evaluate your existing user research data and design processes. Depending on the project scope, we may also conduct interviews and usability test to gather additional insights about user needs.

a screenshot of a website ux and ui audit done by Headway

Phase 3

UX and UI audit

The audit team reviews relevant documents and diagrams related to the website design. The UX audit then takes place, helping us identify any usability issues that need to be addressed.

four sample pages of a website ux audit report from Headway

Phase 4

Final report

In this final stage, our team will provide actionable recommendations and a detailed final report. The report will include an overview of the audit process, any problems identified during the audit, and suggestions for improvement.

website design audit report preview pages laid out in a graphic

Download a website audit report sample

See what your website audit report could look like if you work with us. Go ahead, take a look around.

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What you'll leave with

You'll receive a tailored plan for web redesign, backed by a heuristic evaluation. Our expert team will guide you through every step, ensuring your website not only meets but exceeds user expectations.

User insights

Uncover valuable user insights that will revolutionize your website's user experience.

Detailed recommendation report

Receive a comprehensive report loaded with actionable recommendations to enhance your website's UX.

Clear action plan

Get a step-by-step action plan, tailored to your business, for implementing impactful UX improvements.

Here is what you can expect

client testimonials
Testimonials

Why people love working with Headway

Headway helped us reimagine what our website could be. They provided solid direction and guidance for our site launch and beyond.

Headway took the reins and led our multiple teams through a very structured and methodical approach to get the site developed in our established timeframe.

Cindy Durand

Senior Director of Public Affairs

If you want to launch something in an amazing way, Headway follows a process that makes it more cost effective in the long run.

Align yourself with a talented group that has the passion. I always say to call Headway first because I had a phenomenal experience.

Joscelyn Daguna

Network Strategy Product Lead

I have worked with many partners who say that “they are an extension of our team,” but Headway is the first that has truly embodied it.

The quality of work, genuine care, and proactive spirit they bring every day demonstrates just how much they take that expression to heart.

Joscelyn Daguna

Biosensor Launch Lead

The way Headway conducted interviews and research to gather insights was great to see.

It was also an opportunity to have Headway help level up our product team. Headway gave us more clarity and confidence in our growth initiatives.

picture of client smiling

Rory Newton

Chief Product and Technology Officer

Design support to help you take action

Need design help implementing the action plan from the report? We can help with that. Have your own designer? They can make updates thanks to the clear action plan.

Here's a taste of our website design work...

client website design examples created by the Headway design team

Website audit and redesign case study

Get a deep dive into a real-world example of our process in action. See how each phase of our process helps companies like yours redefine the way customers experience your website and brand.

Improving the online customer experience. Website redesign and brand revival for Cellcom, a wireless services provider in the Midwest.

How we can help improve your website through user experience audits

We’ve created three packages to get you started. Depending on your website scope we can customize these to fit your needs.

3-5 days*

Express

Ideal for small sites looking for a quick, high-level insight into their user experience and user interface.
Starting at $2k
Includes:
Report with priority areas for improvement
Brief audit of the overall user flow
Content assessment
Accessibility review
Compact competitor analysis
Presentation and discussion
Timeline of recommendations
Competitor analysis
Design system and UI kit recommendations
Level of effort and execution plan
2-3 weeks*

Comprehensive

Get to know your users and gaps in your product and actionable steps to get it fixed.
Includes:
User observation session
Business and persona review
Complete product audit
UI/UX solution recommendations
Accessibility recommendations
UX pattern recommendations
Competitor analysis
Design system and UI kit recommendations
Level of effort and execution plan
4-6 weeks*

Premium

Get to know your competitors and your users and see how you compare. Find improvements in your design process and patterns used throughout your product.
Includes:
User observation session
Business and persona review
Complete product audit
UI/UX solution recommendations
Accessibility recommendations
UX pattern recommendations
Competitor analysis
Design system and UI kit recommendations
Level of effort and execution plan

Let's get to work

Book a free private call where we'll listen to you, understand the website problems you are facing, and show you how Headway's unique approach can help you reach your goals.